I have a Toshiba Satellite e45t with Windows 8.1, and whenever I boot up, it says that SymELAM.sys is missing or corrupt. I read that it was related to Norton Anti-Virus, which I have. I've ran
chkdsk /r. I also cannot boot into safe mode, either. Here is the error contents (it did not save a dmp file).:
Recovery Your PC needs to be repaired The operating system couldn't be loaded because a critical system driver is missing or contains errors. File:\Windows\system32\drivers\NAVx64\1506000.020\SymELAM.sys Error Code: 0xc000000f You'll need to use the recovery tools on your installation media. If you don't have any installation media (like a disc or USB device), contact your system administrator or PC manufacturer. Press Enter to try again Press F8 for Startup Settings Press Esc for UEFI Firmware Settings
I do have 2 recovery disks, a standard Windows 8.1 Recovery USB, and Hiren's Boot CD (on a usb). How do I fix this?