On Friday of last week, Office 2016 stopped working for about seven of our users who are completely unable to use any Office programs. We use Windows 10 with Office 2016 Home and Business. Since we don't have have volume licensing.
The two main errors I am getting is MSVCP140.dll is corrupt when I try to open any Office 2016 program; and when I try to re-install Office 2016, I keep getting error code 30088-4.
I've spent the past two days working with Microsoft support on this issue and I've been unable to fix this issue.
Today alone, I've spoken with several techs at Microsoft. With help from Microsoft, I was able to get Office 2016 installed; but sadly I am still getting this error.
I removed my computer from the domain and I used the the local account to uninstall Office 2016. The Microsoft tech used a script to uninstall Office 2016. After I restarted I was able to install Office 2016 (without error code 30088-4) and it opened perfectly.
Sadly, after I restarted I got the MSVCP140.dll is corrupt error when I tried to open Word. So it's not a problem related to the domain.
A level 2 tech is going to call me back on Friday morning.