I have an ASUS X551MA laptop that I recently upgraded to Windows 10 from Windows 8.1. It charged just fine with Windows 8.1, but ever since it upgraded to Windows 10, whenever I plug it in, it shows the status "Plugged in, not charging". I've tried all the solutions I could find, but nothing worked. It does not have a removable battery and I cannot take apart the laptop. Is there any other way to fix this problem?

  • What percentage of charge is the battery? – Moab Jun 16 at 18:53
  • It is at 95% battery. – Tristian Jun 16 at 18:54
  • Then don't worry about it. As long as the battery will charge to 95% everything is working as it should. – Moab Jun 16 at 18:59
  • I'm not necessarily worried about the percentage it's at, just that it went down while it was plugged in and shut down. It was plugged in at 100% during the upgrade process and kept going down since then even though I have not unplugged it at all. However, is there a way I can troubleshoot it and make sure it's just that Windows 10 capped it to a 95% charge? – Tristian Jun 16 at 19:07
up vote 1 down vote accepted

It is most likely not a problem. If the charging software finds that your laptop is plugged-in most of the time, it does not charge all the way to 100% because fully charging it supposedly reduces the life of the battery. You may find a setting to tell it to adjust anyway, but not sure exactly where on an ASUS driver. Most likely by right clicking the battery icon and exploring the submenus.

  • If this was true, then wouldn't have it been full when I turned it on this morning? I had it shut off since Monday this week, when the Windows 10 upgrade finished, but instead the battery went down from 98% to 95%. – Tristian Jun 16 at 18:56
  • The limits on charging percentage can occur even when “powered off” - whatever that means nowadays. Have you updated firmware and device drivers? It may be going through recalibration. – rjt Jun 16 at 19:35
  • Okay. I will update the drivers and wait about a day, and mark this answer as best if it works. Thanks! – Tristian Jun 16 at 19:39
  • Thank you so much! I updated everything, including the drivers and BIOS, waited a day, and now it charges to 99%! – Tristian Jun 17 at 18:39

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