-2

monitor is not getting a signal from both the VGA and DVI ports. they are both on the same block. how do I remove them from the motherboard in order to replace them with new ones

put on hold as too broad by Ramhound, Debra, music2myear, fixer1234, BillP3rd Jan 21 at 3:25

Please edit the question to limit it to a specific problem with enough detail to identify an adequate answer. Avoid asking multiple distinct questions at once. See the How to Ask page for help clarifying this question. If this question can be reworded to fit the rules in the help center, please edit the question.

  • the vga/dvi ports – Kelly Salser-Conway Jan 14 at 12:31
  • You haven't showed that the physical ports themselves are the problem. As Harrymc notes below, the problem is more likely the integrated graphics chip itself, which cannot be removed in any sort of reasonable way. – music2myear Jan 14 at 18:17
-1

It seems like your video adapter is dead.

The HP Pavilion a6745f has as video adapter the Integrated graphics using ATI Radeon™ HD 3200.

Unfortunately, integrated graphics adapters are soldered to the motherboard and cannot be replaced except by a specialist.

I would really suggest replacing the motherboard (or the computer).

  • Downvoting an answer you don't like doesn't advance you anywhere. – harrymc Jan 14 at 13:33

Not the answer you're looking for? Browse other questions tagged or ask your own question.