monitor is not getting a signal from both the VGA and DVI ports. they are both on the same block. how do I remove them from the motherboard in order to replace them with new ones
put on hold as too broad by Ramhound, Debra, music2myear, fixer1234, BillP3rd Jan 21 at 3:25
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It seems like your video adapter is dead.
The HP Pavilion a6745f has as video adapter the Integrated graphics using ATI Radeon™ HD 3200.
Unfortunately, integrated graphics adapters are soldered to the motherboard and cannot be replaced except by a specialist.
I would really suggest replacing the motherboard (or the computer).