In a domain environment, we've got Office Pro Plus 2013 and it's KMS activated. The issue that I'm having is that there is an account error on the top right. The account displays my UPN correctly. I've checked the managed accounts and there are no Microsoft Live accounts. I've tried to repair and re-install with no luck. Does anybody have any thoughts on how to remove this error?
The error states:
Account Error: Sorry, we can't get to your account right now. To fix this, please sign in again.
When you go try to "Sign Out":
We can't remove Windows accounts.
If I try to "Switch Accounts", it states that I have the same email address with more than one account, allowing me to select Microsoft account or Work account. I try work account and try to authenticate and the message states:
We are unable to sign you in to Office. Please access your documents through the browser.